Dealit Technologies Private Limited believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:
Cancellation Policy
Order Cancellation: Customers can cancel their orders before the product is shipped. Once the order is dispatched, cancellations will not be accepted.
How to Cancel: To cancel an order, please contact our customer support team with your order details as soon as possible.
Refund on Cancellation: If the cancellation request is approved before shipment, a full refund will be initiated to your original payment method.
Refund Policy
Eligibility for Refund: Refunds will be issued under the following conditions:
Product received is damaged or defective.
Product received is different from the one ordered.
The product is returned in its original packaging, unused, and with all tags intact.
Timeframe for Refund Requests: Refund requests must be submitted within 7 days of receiving the product.
Refund Process: Once the returned item is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed within 5-7 business days to your original payment method.
Return Policy
Return Conditions: Products can be returned if they are defective, damaged, or not as described. The product must be unused, in its original condition, and with all tags intact.
Return Window: Returns must be initiated within 7 days of the delivery date.
How to Initiate a Return: To initiate a return, please contact our customer support team with your order number, details of the issue, and photographs of the defective or damaged product.
Return Shipping: We will arrange for the return pickup. If you choose to send the product back to us on your own, shipping costs will be refunded only if the product was damaged or incorrect.
Exchange Policy
Product Exchanges: If you receive a defective or incorrect product, we will arrange for a replacement at no additional cost.
Exchange Requests: Please contact our customer support team within 7 days of receiving the product to request an exchange.
Important Notes
Refund Timeline: The time taken for the refund to reflect in your account depends on your bank or payment provider. Please allow 7-10 business days after the refund is processed.
Contact Us: For any questions regarding cancellations, refunds, or returns, please reach out to our customer support team at support@jiffykart.in or call us at +91 90663 90736.
We value your trust and aim to ensure a smooth shopping experience with Dealit Technologies Private Limited. Thank you for your understanding and cooperation.
